At a time when most of us are of the opinion that enough has been said about customer satisfaction and consumer issues, we are simply swept off our feet by this article which has a title that "The Indian Consumer is Still Under Served."
Enclosed here with is a link to an excellent article by Smt. Rama Bijapukar who is a very reputed writer on Consumer issues. This article has appeared in the The Economic Times dated 3rd of January 2014 and we would like to rate this article as one of the best ever. For those who have not had the opportunity of reading her works, Rama Bijapurkar is quite well known to be having an exceptional level of sensitivity to and knowledge of Indian consumer issues. And in this article, she proves beyond doubt as to why she is so rated.
Customerawaaz salutes this intellectual thought leader for elevating the pitch on customer issues as it is through social movement such as this, that a Consumer can truly realise the full value of money spent by him/her.
As Customerawaaz.com, it is our privelige and honour to bring across such articles and pieces of information to you. We surely hope you enjoy reading this. If you have liked/disliked the same, kindly let us know by logging in and rating the same.
http://economictimes.indiatimes.com/opinion/comments-analysis/despite-boom-indian-consumers-are-totally-under-served-heres why/articleshow/28345654.cms?curpg=2
We look forwrd to bringing forward more such tidbits of information that empower and enable the consumers.