What are the basic consumer rights?
THE EIGHT BASIC CONSUMER RIGHTS
We do not wish that you should have only eight basic rights! Infact we wish that the customer has more.
However, over a period of time these are the gloablly accepted and identified set of Customer rights as a result of various Global customer movements.
- The right to satisfaction of basic needs - To have access to basic, essential goods and services: adequate food, clothing, shelter, health care, education, public utilities, water and sanitation.
- The right to safety - To be protected against products, production processes and services which are hazardous to health or life.
- The right to be informed - To be given the facts needed to make an informed choice, and to be protected against dishonest or misleading advertising and labelling.
- The right to choose - To be able to select from a range of products and services, offered at competitive prices with an assurance of satisfactory quality.
- The right to be heard - To have consumer interests represented in the making and execution of government policy, and in the development of products and services.
- The right to redress - To receive a fair settlement of just claims, including compensation for misrepresentation, shoddy goods or unsatisfactory services.
- The right to consumer education - To acquire knowledge and skills needed to make informed, confident choices about goods and services, while being aware of basic consumer rights and responsibilities and how to act on them.
- The right to a healthy environment -To live and work in an environment which is
non-threatening to the well-being of present and future generations.
We sincerely hope that you will be able to apply these for your situation at hand to be able to get the fullest out of your investment choice exercised. You can always contact us whenever you need some advice on the same; and contact us on info@customerawaaz.com or contactus@customerawaaz.com.
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