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That is if you are in the US of America. We are forced to say; “Ab tera kya hoga Kaalia?” (no offence to Sholay rather read; “Indian Customer” ). Do we get to be compensated? We doubt it very much!
Nevertheless, it pays to learn what is the process followed In the western aka the more developed world in case this happens, where the customer has more (should we say the highest??) importance.
Further, the article has been authored by George Hobbica specially for specially CNN IBN and we thought you would find it enlightening and protecting your interests.
We do encounter bumping off (being deplaned after we get our boarding pass) the flight but may be not so frequently.
Click on the enclosed link for a consumer awakening article from CNN’s website which was published on the 4th November 2011. Following are the highlights of the article;
While we are sure the frequency of such cases may not be very high in India, as mostly they are unheard of. But we at www.customerawaaz.com believe in constantly bringing such informative titbits to your notice in expectation that
i) it may result in an awakening and enabling all of us to raise our voice to become the almighty force that we call the
Customerawaaz.
ii) it may be useful when you travel abroad-sure you would thank us.
Now go on, click on this link to enjoy this wonderful article; but please, your feedback will help us serve you better. After all this is the very essence of customerawaaz..
http://edition.cnn.com/2011/11/04/travel/flight-bumping-tips/index.html?iref=allsearch
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