We have been highlighting all through that ultimately it is only the customer who holds the power in the market space and nobody else. However, most of us tend to ignore and forego this power as we get caught with our own capsule like life style that we hardly get time and energy to stand up and fight for our rights.
Not any more, as the ease of connectivity through internet is changing all of that for good. There is a strong message going out into the world of sellers that a disappointed customer will not only move away from them but can take many more million customers away.
Please click on the below enclosed link to read the following article (courtesy The Economic Times dated the 8th June) which highlights the power of internet and social media to help you not only fight the defective services but more importantly for your rights.
Keep logging in to www.customerawaaz.com for posting your views, thoughts and ideas and for more such informative articles to come.